Monitor and Incident support

What we deliver

Design and planning

We plan the right mix of links for your footprint, use case, and budget.


Hardware and installation

Routers, antennas, cabling, mounting, and clean documentation.

Configuration and security baseline

Segmentation, secure access, and policies that fit your operations.

Operations options

From handover to fully managed connectivity, including 24/7 support if needed.

Monitoring & Incident Support that actually helps

Most outages do not start with a bang. They start small, with a link getting worse, a device overheating, or a change nobody noticed. We monitor the right signals, alert on what matters, and jump in fast when something breaks, so issues get solved, not just reported.

Talk to us

See problems early. Fix them fast. Learn from them.

Monitoring is only useful if it leads to action. We combine visibility, clear escalation, and structured incident handling, so you know what happened, what was done, and how to prevent it next time.

What we deliver

Health and availability checks

Actionable alerts

Fast troubleshooting support

Clear escalation path

Incident documentation

Continuous improvement

How we work

01

Define what matters

We agree on critical services, key metrics, and alert thresholds.

02

Connect and baseline

We set up monitoring, create a baseline, and confirm what “normal” looks like.

03

Respond and resolve

When an alert triggers, we triage, escalate if needed, and support until resolved.

04

Review and improve

After incidents, we document what happened and tune the setup to prevent repeats.

Frequently asked questions

1. Do you monitor only the internet connection, or the full network?

Both. We can monitor links, routers, firewalls, Wi-Fi, and selected services depending on your needs.

2. Will we get flooded with alerts?

No. We tune alerts to focus on what matters and reduce noise.

3. Do you offer 24/7 incident support?

Yes. We can provide 24/7 coverage depending on the service model you choose.

4. What happens during an incident?

We triage quickly, communicate clearly, and work through resolution steps until service is restored.

5. Do we get an incident report afterwards?

Yes. You receive a short summary with timeline, impact, root cause, and follow-up actions.

6. Can this work for vessels and remote sites with limited connectivity?

Yes. We design monitoring around real constraints and focus on signals that remain reliable even with limited links.

Join our German Cyber Security Group

We have founded the German Maritime Cyber Security Group and are still looking for fellow campaigners. If you would like to join us, please contact us directly using the contact form.